Shipping takes approximately 7 – 14 days for international orders, depending on your location and customs processes. We always aim to choose the fastest available shipping route.

For UK orders, shipping is £3.95 per order. For all other countries, shipping is £6.95. If your order is over £60, we offer free shipping.

It depends, if your local logistics provider offers tracking, we will definitely send you a tracking number so you can follow your package’s journey.

We accept various payment methods including Credit Card, PayPal, Apple Pay, etc. You can select your preferred method during the checkout process.

Applicable taxes (such as VAT) and shipping fees will be calculated and added during checkout based on your shipping address. You will see the total cost, including any additional charges, before completing your purchase.

If your payment fails or your order cannot be processed, please double-check that your payment information is correct, or try using a different payment method. If the issue persists, feel free to contact us at bangbangcraft21@gmail.com, and our support team will assist you.

Yes, you can return a product within 14 days of receiving it, as long as it is unused and in its original packaging. Personalized or custom-made items cannot be returned.

If the return is due to a product defect or mistake on our part, we will cover the return shipping costs. If you’re returning the product for any other reason, you will need to cover the return shipping fees.

Once we receive and inspect your returned item, we will process your refund for the product (excluding shipping fees) on the next business day.