Privacy Policy

Effective Date:  2024.9.20

BangBangCraft (“We,” “Us,” or “Our”) respects your privacy and is committed to protecting the personal data we collect from you. This policy explains how we collect, use, share, and protect your personal information when you visit our website, make purchases, or interact with us in any other way. By using our services, you agree to the terms of this policy.

 

1. Business Information

 

  • Business Name: BangBangCraft
  • Business Address: Baltic Quay, 1 Sweden Gate, London, UK
  • Business Email: bangbangcraft21@gmail.com

 

2. Personal Data We Collect

 

We may collect the following types of personal information from you:

  • Identification and Contact Information: Your name, address, phone number, or email when signing up for an account, making a purchase, or filling out any forms.
  • Payment Information: Credit card details, bank account numbers, PayPal account information, or other payment details necessary for processing your transactions.
  • Demographic Information: Your gender and birthdate.
  • Purchase Information: Information about products you have purchased and their prices.

We do not collect sensitive personal data such as identification numbers or medical history.

 

3. Methods of Data Collection

 

 

We collect your personal information in the following ways:

  • Directly from You: When you create an account, make a purchase, or interact with our customer service.
  • Passively: Using cookies, web beacons, and other automated tools. Cookies allow us to collect information like your browsing preferences, login details, and shopping cart contents. They also help us understand how you use our site and tailor content accordingly.
  • From Third Parties: Such as social media platforms.

For more information on our use of cookies, see our Cookies Policy.

 

4. Purpose of Data Collection

 

We collect and use your personal data for the following purposes:

  • Improve Services: To enhance your shopping experience, tailor our marketing efforts, and customize website content to better meet your needs.
  • Order Processing: To process your transactions, ship products, and provide after-sales support.
  • Security: To protect against fraud and unauthorized access, ensuring the security of our website and transactions.
  • Marketing: Subject to your consent, we may send you promotional emails about new products or special offers.

 

5. Sharing of Personal Data

 

We do not sell or disclose your personal data to third parties, except for:

  • Payment Processors: Banks or payment services necessary for processing transactions.
  • Logistics Providers: Shipping companies responsible for delivering your products.
  • Business Partners: With your consent, we may share data with third parties that co-sponsor events or promotions.
  • Legal Obligations: When required to comply with applicable laws or respond to legal authorities.

 

6. Storage and Protection of Data

 

We retain your personal data for up to 3 years or as necessary to fulfill the purposes for which it was collected, including any legal or security-related actions.

We implement appropriate technical and organizational measures to protect your personal data against accidental loss, destruction, unauthorized access, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

 

7. Your Rights

 

You have the following rights concerning your personal data:

  • Access: Request information about the data we hold about you.
  • Correction: Ask us to correct or update any inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data in certain circumstances.
  • Portability: Request a copy of your data in a structured, machine-readable format for transfer to another service provider.
  • Objection: Object to the processing of your personal data or withdraw your consent at any time.

To exercise these rights, please contact us at bangbangcraft21@gmail.com.

 

8. Children’s Privacy

 

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16 without parental or guardian consent. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

 

9. Changes to This Policy

 

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of any material changes as required by law and post the updated policy on our website. Please review this policy periodically.

 

10. Contact Information

 

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at: